It’s busy busy busy at work tonight.  I guess library patrons took a holiday like everyone else and now they are back in full force.  I am working till 9 at the fiction desk.  The woman I took over from at 5 said it had been quiet.  Maybe they were all waiting for me!  I have had a steady stream of people looking for items since I sat down, sometimes two and three people waiting for me.  But it’s more fun that way, so I don’t mind as long as they are patient.  Mostly they are, which is why this is so different from managing a teller line at a bank, or running an underwriting department in a mortgage company.  And why it’s so much more fun.

Tonight I helped a woman find a book, and as I pulled it from the shelf I recognized that it was something I had read.  She asked if I remembered the story line and I said no, so she let me read the jacket.  I remembered what it was about but told her I wasn’t going to tell her, she had to read it for herself.  She left laughing, which caused the next man, waiting for me, to start out his question with a smile.  That’s the way to do it, keep those smiles connecting.

Smiles are just another benefit of becoming a librarian.