Change Is Hard

…but change is certain.


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Friday the 13th at the library

library-0081 I spent today at a small rural library. I was the lone staff person there for most of the day, and in some respects I had been nervous about that. But I remembered the first time I worked the reference desk during grad school alone. I found out then that the world did not come to an end if I couldn’t answer something right then. (Check out my blog entries June 1 and June 2, 2007 where I talk about my first solo reference desk experience.)  So today I figured that I’d be OK, and I was. In fact it was rather nice spending time in a building built in the 1800’s, with sun shining through the big dusty windows. Between patrons I had the opportunity to read a bit of my own book, something pretty much unheard of in the library world. We are always surrounded by books, but we never have time to read!

So, other than having a predominance (it seemed) of patrons whose last name started with “F” on this Friday,  there really wasn’t anything too unusual.   I got to see a whole day of library traffic.  Early in the day were older patrons, with their stacks of books, some large type, some not, eager to get the latest best sellers, the next in their novel series for the weekend.  There were few DVD movies checked out during the morning hours.  As the day wore on more and more people stopped in to pick up movies; and as school let out the number of kids arriving increased, most wanting to use the computer and access the internet.  The typical ebb and flow of a  community library.  The reality is that last night’s shift at another branch was much more weird then my experiences today.   Last night we entertained ;ots of weird questions, computer printing issues, lost ID’s, new accounts, crazy requests.  Must have been the moon.

So all in all, this was a rather nice Friday the 13th. Library work certainly is fun. Wish everyone could enjoy their work as much as I do!  The world would be a happier place for sure.

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Blizardless Librarian

For a couple of days we’ve been warned that another big snowfall was headed our way this weekend. Four to eight inches they said. Supposedly it would start snowing Saturday morning at 10 a.m. and would continue, intensifying throughout the day, ending around 6 p.m. Great. I was working all day at the library, 9-5, and figured I’d have a doozy of a drive home.

As I was getting ready in the morning I glanced toward my front door and saw this:
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Hmmm, I thought.  “Red sky in morning, sailor take warning.”  So Katie and I went out to investigate, and to put a letter to my sister in the mailbox:

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When we got back in the house the glass storm door had steamed over.  Look how pretty!

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I headed off to work with extra gloves, a hat, and boots, prepared for the terrible ride home I anticipated.  But though it did snow, all day in fact, starting at 10:00 just like they predicted, we got 2 or 3 inches at most.  And the ride home, while slow, wasn’t nearly as awful as I expected.

The other librarian and I thought maybe we’d have a slow day, maybe with the weather people would stay home.  We were so wrong!  My favorite story of the day involved a grandmother who had a granddaughter doing an internship in Poland.  She came in to find out how to get into her email.  Since we were still slow, first thing in the morning, I taught her how to use her email.  She got to read a note from her granddaughter, view the photos that had been sent, and write the granddaughter a long note back.  She was thrilled, and even better, was proud of her new skill.

Another interesting experience I had at the library during the day included the shy young girl and her dad who came into the library “looking for poetry.”  After I showed them where most of the poetry was, at the far back of the library, she pulled out a piece of paper folded up into a small square.  After unfolding it all she informed me she needed “these five books of poems,” which turned out to be in the kids area, near the front door.  Which taught me (once again) to ask more questions at the start rather than taking the first sentence at face value.

We were busy all day; I helped a middle-aged woman figure out that the horror author she wanted was Dean Kootz, a high school student find information about steroid use, a recent graduate of law school fax her information out for numerous employment opportunities, found another student a biography about Harriet Tubman, commiserated with a woman about how we both get “click happy” when we’re reserving books from our home computers late at night.  All the books we’ve ordered tend to show up at the same time and it’s nearly impossible to get them all read.  Another family wanted help finding a book about polygamous cults as well as something to help them diet by reducing carbs.  Someone else wanted a book to help diagnose an unspecified medical condition.  And a teenage girl needed help learning Latin “so I can write vampire stories.”  And those are just the ones I remember!

The day flew by, I had lots of fun, the snow wasn’t too bad, and this morning, after another dusting of snow, we have sun!  What a wonderful weekend!

And it’s only Sunday morning! 🙂

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I don’t have to work again until Thursday.  Katie and I are going out to play in the new (not so deep) snow!

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Working at the library

Tonight I was back at work at the library. There have been several days in a row where I wasn’t scheduled to work. Odds are that will never happen again, so I enjoyed the time away and had some trepidation about heading back.  But the most wonderful thing happened. As soon as I stepped inside the library again I was glad to be back. That’s never happened with any of my previous employment…the feeling of being home after being away.

And tonight the librarian I was working with showed me how he orders books; in fact I got to spend some of the evening ordering children’s picture books and junior fiction. How fun is that!  Though I have to say I need to learn more about junior fiction.  I read descriptions and tried not to only pick the stuff that I would have been interested in back when I was a tween.  Heck, back when I was a tween they didn’t even HAVE the word tween!

The other fun thing that happened is that I got to give a 5 year old his very own library card!  It was his birthday, and his mom  had promised him that when he turned 5 he got his own card.  So we got him his card and he grinned from ear to ear.  Can’t beat an evening shared with a 5 year old and his new library card.

A man came in who had been be let go from his construction job today.  You could see the tension around his eyes.  He wanted to get on the computers to look for work.  He said he had a library card once a long time ago but didn’t know where it was.  I told him the repacement fee for a card was $2.00 and he paused before he said OK.  I did the paperwork, got him the card and used my “professional judgement” to waive the fee.  $2.00 is a lot to a guy down on his luck, panicked about where to find work.  He got his wallet out and was pulling what looked like the last two paper bills out of it when I told him no charge.  He was beyond grateful.  I hope he finds work soon.  And I hope he comes back to the library often.

Library work.  Does a body good.


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Remnants of thought from a librarian

I was just sitting here thinking about how interesting it is to work at a library. How you never know what the next person is going to ask about. How fun it is once you get over the fear that someone is going to ask you something beyond your abilities. Which hardly ever happens, and when it does, people are pretty good about accepting your failings.

So in the past few evenings I’ve had people ask about trains, the real ones, and trains, the toy ones. A small child, probably in the fourth grade, wanted books on the Viet-Nam war because, as his mother says, he’s “into” reading about war right now. A young mother needed help with fractions so that she can prepare for an entry test into the military. Middle school kids are still coming in looking for information about genetic disease. That’s been going on for a couple of weeks, and I think the paper must be due this week based on the increased urgency in their voices and faces. And, as always, there are those odd requests that make you wonder why someone wants the information. Like the nutritional value in walnuts. But, being professional we don’t ask, we just find the information and use our imaginations to figure out the why of it all.


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Looking for hope

The library system where I work is a conglomeration of small libraries in small towns within a county that has always been heavily industrial. Mostly General Motors. Its a county I used to live and work in more than 15 years ago, and it was already struggling back then. Given the economic climate now the area is pretty devastated. Today I worked in a branch out in one of the small communities and much of the talk among patrons, overheard by me, was about job loss, the decline of housing prices, and fears for the future. Where to find health insurance, which employer closed last week, who is rumored to close next week. Who’s already out of work, who is likely to be out of work on Monday, who’s had interviews, and where.

Though the patrons smile at me as they check out their DVDs, CDs and books, the smiles are thin and don’t reach their eyes.  The faces are tired, hopeless, frightened.  People who were always able to take care of themselves are searching for anything, any kind of work, to feed their families now.  It made me feel guilty to be working, especially as I am now someone from outside their community.  I stay quiet, scan stuff in and out, try to make myself  less noticible.  Kind of hunkering down, which is what many people said they were going to do as they try to survive the next few months…or years.

As I drove the forty miles home tonight there was a beautiful sunset, all golden and orange streaks with big blocks of pink, purple and navy.  It was a sunset my mother would have taken a picture of, and it was just about the only beautiful thing I’d seen or heard all day.  While I’m glad the library is there, to give people  resources and a place to meet other people to talk and vent,  I wish there was more I could do.  And I feel guilty about hoping my husband and I don’t find ourselves in the same boat soon.

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It's a brand new year!

The first day of 2009 dawned a delicate pink here in Michigan. Fresh snow on the ground, clear skies and the sun coming up make for a hopeful feeling. Katie and I watched the sun rise as we wandered the yard looking for the perfect place. If you know what I mean.
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Traditionally this is the time to plan future goals.  So here are a few things I hope for in the year 2009:

That my family members find peace and resolution to their current troubles.

That I find a full time library job.

That Katie gets to take some more agility classes.

That the economy finds its bottom and begins to improve.

That the Middle East finds some sort of structured peace (hey if you’re wishing might as well wish big!)

That all of you are safe and happy.

Love to all, from Katie and me.

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Taking the library to where the people are

Today I worked at a branch of the library that is located inside the town’s major mall.  It’s down near Sears, with a steady stream of people walking by and  I could hear the mall Christmas music playing as I worked.  During my five hour shift the mall walkers stopped in after their workouts to read the local paper and chat in comfortable groups, and lots of people ducked in for a quick check of emails on  our internet computers.  At least three husbands were there reading while their wives shopped, and I noticed a couple of  male teens  reading and rocking in comfortable rocking chairs back by the teen fiction section.  Lots of people were looking at the DVDs as well, but I checked a lot of books out which always makes me smile.

All in all I think it’s a pretty successful branch, an example of putting the library where the people are; making it accessible while they’re doing their everyday stuff,  rather than making a visit to the library a special trip that  all too often is put off until another day.  It’s proof that if you build a beautiful, functional, convenient space, people will come.


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Return day

Today (well it’s probably yesterday now, I think it’s after midnight.) I worked both jobs, 5 hours at the library and 7 at the bookstore. Sort of have mind numbing brain cramping now! But I have to say the best parts of the long day turned out to be the retail side, were a continual line of young kids approached the register with their gift cards and stacks of new books. It was fun to watch kids who enjoy reading getting that special book; and there sure were a lot of those kids tonight.

Both jobs had lots of returns too…at the store it was mostly parents returning books and other stuff they received but didn’t want. Wish everyone had their receipts! At the library we had lots of returned DVDs, movies that families had watched over the holidays.  Wish retail returns were as easily handled as library returns!

Boy am I tired!


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Blizzard!

Last night I worked until 12:30 a.m. at the bookstore.  Today I was supposed to work 12-5 p.m. at the library and 6-12:30 a.m at the bookstore again.  The good news is that working those long hours yesterday wasn’t as bad as I thought it would be.  The bad news is that I was still exhausted by the time I got home around 1 a.m.  By that time we  were under a major storm warning, and it started to snow about 4 this morning.  By 9 a.m. we had 5 or 6 inches on the ground.  I’d take Katie out and within a half hour or so you couldn’t even see that we had been outside.  I called the library and asked how the roads were out in the real world, as we live on back country roads and I hadn’t even seen a car go by this morning.  They said the major roads were passable if you went slow, and the library was open, so just before 11 a.m. I left for what is usually a 30 minute commute, hoping to get there by the start of my noon shift.  Right.

None of the back roads were plowed and I slowly followed someone’s tracks, the snow scraping the under carriage of the car.  Up and down hills I crept, driving in the middle of the road, hoping to get to the top of each hill.  When someone was coming the other way I’d edge toward the side of the road, but if it was a 4 wheel truck I figured they were on their own to get past me.  Once out to a main road I was relieved, but only for a moment.  The freeway entrance ramp was completely drifted over, so I couldn’t get on to head north.  And now I was going the wrong way to take other back roads.  There was nowhere to turn around as nothing was plowed.  I edged my way over to Holly, about 10 miles west of me, crept through town and headed “around the block” back out to the freeway on a different road.  By the time I actually got onto the freeway, one exit north of where I had initially tried, I had spent 40 minutes and had progressed about 8 miles north toward my goal.  I called the office and left a message on my boss’s voice mail that I was on my way but would be late.

The freeway was passable, but very scary.  You couldn’t see the lanes, and cars were everywhere, including in the ditch.  Big semi’s were going pretty slow, but it was too frightening to pass them.  Eventually I got to Flint.  It was already close to noon.  I called the office again and spoke to a secretary and told her I was probably 1/2 an hour away still.  She said OK.  Eventually I crept up the exit ramp, only two miles from work.  My cell rang, it was my husband.  The library had called to tell him that they were closing and I didn’t have to come into work.  I can’t print here the words that I said.  But you can imagine.

I made my way across the freeway bridge and crept down the on ramp and headed south.  The weather got worse, there were times of almost white-out when the wind was blowing the snow so hard.  I couldn’t see any lanes, but I knew I was near the shoulder because my tires would periodically pick up the rumble strip and hum.  I was at the back of maybe 3 or 4 pickup trucks and SUVs, all moving very slowly, maybe 15-20 miles per hour.  That was fine by me.  We were sort of all over the road, each following the other’s tire tracks.  And then, out of the snow behind me I see in my rear view mirror a white semi truck barreling down the road.  I thought surely he’ll slow down when he sees us.  But he didn’t.  He moved into the left land, sort of, and we were, sort of, in the right lane.  I moved over further, into heavy snow and slowed down, he barely made it past me, the guy in the pickup truck in front of me just moved a few inches to the right and out of the way, and the truck in front of him did the same, then the SUV at the head of our caravan.  They all barely missed being clipped by the big rig as it flew by us and then disappeared into the blowing white snow ahead of us.  I thought to myself, “he’s going to kill someone.”  Then a big Lexus SUV flew by me too.  “Idiots” I thought.   About 2 miles down the road our little caravan crawled past the white bigrig, jacknifed in the ditch.  Oh well.  At least he didn’t roll it, hit anyone, or cause anyone else to go off the road.  Idiot.  A mile or so further, the big Lexus was spun out into the ditch too.  I have no sympathy for either of them, though I’m glad no one got hurt.

All told it was a pretty horrible drive I made for no apparent reason.  When I finally got home I called the bookstore and asked if they were busy, they said no, and that it was OK if I didn’t want to come in.  I didn’t want to, so I spent the afternoon playing with Katie in the snow.  She loves the snow!  Tomorrow I will take the 4 Wheel Drive truck into the bookstore where I work most of the day.  I’m sure we’ll be busy.

I’m grateful I made it safe and sound home. I measured the snow in our driveway when I got home and we had 10 inches, and it was still snowing.  Don’t know what we ended up with, maybe a bit over that.  I have to say someone was looking out for me several times during the trip.  I was concerned that I wouldn’t make it up the exit ramp here at home, but about a mile from the exit a county snow plow appeared, and I followed him.  He took the ramp, and I followed him all the way to the top.  Too bad he went the other way at the top and I had to get my car through his plow leavings.  But it all ended well.

Ah…life in the midwest in December.