Change Is Hard

…but change is certain.

Crumbling confidence

13 Comments

In my work I look at a lot of details.  It’s something of a detective job, ferreting out the important stuff amid all the other irrelevant bits and pieces of a person’s financial life.  There are a myriad of rules, individual situations, and innumerable combinations.  And things change all the time.

For a person that likes to do my work correctly this can all be overwhelming.  And while I might catch one thing on a transaction there can always be something else I didn’t see.  Lately it feels like there’s an audit error coming my way every week.  Sometimes more than one. I learn from each error, but the next week something totally different rears its ugly head.  Trying not to miss anything causes me to slow down and miss my production goals.  And the audits keep coming.

I know a large part of this is a function of being back in an industry that changed drastically while I was gone.  We are totally paperless now, and that means most of the time you see only one document at a time.  That in conjunction with my lack of short term memory means I am constantly going back and forth between documents. And don’t even talk about the interruptions of phone calls and emails and other employees.  Usually I resort to writing stuff down just to remember it long enough to make a decision.

Still I’m making mistakes, and it’s undermining my confidence.  Today I will go to work and do my best again.   As I’ve told others that I’ve mentored, doing your best is the best you can do.   I believe that.

But it sure is exhausting.

 

Author: dawnkinster

I'm a long time banker having worked in banks since the age of 17. I took a break when I turned 50 and went back to school. I graduated right when the economy took a turn for the worst and after a year of library work found myself unemployed. I was lucky that my previous bank employer wanted me back. So here I am again, a long time banker. Change is hard.

13 thoughts on “Crumbling confidence

  1. I can look at things on the computer and they look correct. The next day, I go back and I had several misspelling. Ugh, drives me crazy. Once it in the computer and the next day has come, I cant change it. (work stuff)

    In good news, your noton the “Blogger” network , so you can post. Blogger has been down for a couple of days.

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  2. I don’t do well reading on the computer either and prefer paper documents. I don’t know your job but would also find it very difficult to get everything right and would try to be perfect like you are. You’ll get better at the “new” system – just give yourself some more time. Hang in there…

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  3. Production goals – audits – no wonder you are frazzled. They expect perfection and yet won’t give you the time to do it!!! I don’t know how you cope with it.

    My blogger is still “unavailable” this is going on three days now – it sucks!

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  4. I’ve never known you in your workplace, and yet I know you as a thoroughly conscientious worker. I’ve read that it’s a feature of modern life that we are much more interrupted than previous generations. But of course you are doing your best–and a darned good job, too!

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  5. I love computers, but not sure I could be completely paper free. I do my best “error findings” paper.

    I’m sure you have the best work ethic in your entire office. Hope you had a good Friday!

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  6. that really sounds stressful, 😦

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  7. Can you print things anyway and shred them afterwards? I do that with clients fairly often–if I’m working at their site, I sometimes have to search for a printer since sometimes the software folks don’t even know where there is one. But I cannot work completely paperless.

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  8. Puters sure are crazy. Dad likes writing things down at times too. Keep trying to do your best.

    Collie licks from Key West to keep your spirits up.

    Essex & Deacon

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  9. When I was still working in escrow in SoCal, we had a project for first-time buyers and we did the loan packaging for them. In the beginning we had a great underwriter and I learned a lot from her. Now, after the problems with the economy and foreclosures, I think it would be an especially tough job, underwriting loans. And deadlines! Do you at least have large monitors so you can have multiple windows open at once?

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  10. Reading this post took me back to when I worked in the dental lab. I know it’s not the same thing, but the pressure of detailed work combined with productivity pressure is not something that I miss. I agree with everyone else that I am sure you are an asset to your employer and I hope that you don’t get too discouraged.

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  11. Thanks everyone. Big sigh.

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  12. Dawn don’t let the mundane work stuff get you down. Take it from a 36 year career banker. I have never seen your work but I would have 100 percent confidence in anything you put out. You have so many talents especially your writing and photography. They make my day. Keep up the good work and we wish you the best. Max

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  13. Thanks Max! Best to you and the family too!

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