Change Is Hard

…but change is certain.


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Farm dog

Hey everybody! It’s me, your Adventure-girl, Penny!

It’s a new adventure!

Guess what, guess what, guess WHAT! I got to go on my very first adventure (that wasn’t a trip to the vet) and let me tell you, there’s a whole world out there.

I can’t wait to see it all!

This is the farm where my grandma grew up.

I personally think I’m going to be very popular with the world, but enough about me. Oh wait. There’s never enough about me!

This image took mom about 15 tries to get. Mom should practice more.

ANYWAY…this week mom needed to get some photos of her (huh, that’s different isn’t it!) so she made arrangements with a photographer to meet her at the family farm down in Ann Arbor. And she took me along with her!

Mostly she got pictures of me getting up and moving. She needs to practice being faster.

I rode in the back seat of the car wearing a harness and a seat belt instead of being in my crate. So I got to watch stuff out the window and you know what? I didn’t throw up even once! Mom says I might turn out to be an awesome traveler!

This is mom’s favorite image from our farm photoshoot. I think I look good too.

After mom got her picture taken near the pretty red barns she took a few pictures of me. She says it’s a challenge, whatever that means.

I know how to pose for mom. But don’t tell her, I like to make her sweat a little.

But I’m getting the hang of it. As long as mom has treats in her pockets and patience in her heart, we get it done together.

Hey mom, are we almost done here? I’m getting tired and hot.

Mom said she was very happy with me even though I didn’t always want to look at her when she was taking pictures. Geeze mom, there was a LOT to look at and I needed to make sure we were safe from anything lurking around the backside of those barns!

Did I hear something over there?

Mom told me some stories about when she was a little girl and spent time at this farm. It sounds like she has a lot of good memories.

Just getting a little nap in on the ride home.

And now she has a new memory at the farm that includes me!


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In search of Lady Slippers

No, it’s not that I lost my slippers. Or that I need to buy some slippers, though some winter mornings I wish I had.

Prairie Smoke blossom at the end of this years bloom.

No, this week I was lucky enough to be invited along on an adventure with a college friend and her mom in search of Showy Lady Slipper plants.

What will we find along the boardwalk?

We drove over to central Michigan, kind of north of Grand Rapids, to Pierce Cedar Creek Nature Center where my friend’s mom had seen the lady slippers in previous years. And sure enough, she was soon grinning from ear to ear.

Isn’t this just stunning? Even the leaf structure is beautiful.

These are taller than the yellow lady slippers I’ve seen in the Upper Peninsula, and such a beautiful shade of pink. Definitely worth the drive.

Such a pretty plant.

In fact the whole boardwalk area was worth the drive, a wetland filled with blue flag iris and wild roses.

Blue iris as far as you could see.

And if you looked close you’d find a bit of red too.

A little columbine hidden back in the brush.

After we were finished photographing the lady slippers and were headed back to the car my friend’s mom saw an oriole dive down into the reeds.

Artsy fartsy lady slipper bud.

Of course we didn’t believe her, told her it was probably the yellow warbler that we’d been hearing.

Do I LOOK like a yellow warbler?!

But darned if she wasn’t right. As we discussed the possibility of an oriole diving it flew up into a dead tree, sopping wet, and proceeded to pose for us as it preened it’s feathers.

What about from this side?

We watched it until it finally flew off. Lesson learned – moms know stuff.

We spent a lot of time admiring the iris.

Then, as we continued back to the car we heard a yellowthroat singing away. Eventually we found it, hopping up and down the branches of a half dead tree.

Mr. Yellow-throat sings a pretty song.

It was hard to get a good look because it never stood still, but we did catch a glimpse of it’s cool black mask.

Joe pye weed getting ready to bloom

Man, seeing those two birds (and a whole lot of robins trying to get some attention too) sure made the day extra special. And to top it off we stopped at a dairy farm ice cream store!

I think her name is Lois.

I got lavender honey. It was amazing.

Yum.

What a wonderful way to end the day, sitting at a picnic table eating ice-cream and watching the clouds (and cars) go by.

Supervising road construction.

Oh…and on the way home there was a barn.

There are a LOT of pretty barns over there, but we had to stop for this one.

Yep. Can’t beat a road trip in Michigan with friends. I recommend it highly.


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Baby’s first walk all the way around Katie’s park

Hey there, it’s me your Adventure-Girl Penny!

So this is the pond Katie always got her picture in front of.

I bet you’ve been wondering what I’ve been up to, and since mom is off doing dishes or laundry or some other boring thing I thought I’d tell you about last weekend when I got to visit my sister Katie’s park and I walked all the way around it for the very first time!

Is there something back there?

I’ve been telling Mom I was a big girl and I could walk around that park, but for some reason she’s never taken me. I think she just wasn’t emotionally ready to handle it, you know?

It’s really nice here, mom!

I know this is Katie’s park and it’s not like I’m asking her to rename it or anything. But sometimes mom is a little slow to move forward. So I waited patiently (I’m really good at patient) for her to be ready to share the park with me, her new little girl.

We stopped at the memory tree. Mom didn’t have to explain it to me. I understood.

Well. Let me tell you it was worth the wait! Though I am not thrilled about sitting on some rock in the parking lot. Apparently Katie would pose for her there. I don’t see what the point is, so I declined to pose.

Tell me again why you want me up here, mom?

I am my own girl. Mom said that was OK, I’m allowed to be me, and she loves me just the quirky little girl way I am.

Mom says she always takes at least one artsy-fartsy image. I guess this is it.

Anyway…mom put a long line on me so I could wander further away from her. But she kept calling me when I wasn’t paying attention.

Did you call, mom?

I’d turn right around and run back to find out what she needed. And to get a snack.

This is a pretty fun game, mom!

Mom says I’m very good at something called distracted recall. She says that’s a very very important skill to have. Whatever mom, if you bring the snacks I will do recall all day.

Are you coming, mom? Katie says you lag a lot on walks.

The park was pretty the day we visited, and mom promises to take me back again real soon. I can’t wait. I liked this park a lot because we weren’t in the deep woods and I could see the sky.

Is there something back there?

Mom is figuring out I like to be in open places the better to make sure there aren’t any monsters around.

Sometimes mom focused on stuff that wasn’t me! Incredible. Katie told me to get used to it.

It’s possible to be an Adventure-Girl and also a little nervous all at the same time. Mom says that’s OK too.

I think I’ll get braver and braver the more adventures we go on. Mom’s going to put up another tent in our back yard after it stops raining. She says it has a little window down near the floor and maybe I’ll like it better. I don’t know, mom. Right now I’m thinking daddy has the right idea about camping.

Mom got a lot of pictures like this too. Tee hee.

I guess I’ll have to trust you, mom, and check out the new tent when you put it up. Maybe I’ll turn into a camping dog eventually. Dad reminds mom that I’m still just a baby.

I took a nap when we got home. Mom woke me up when she took this picture. I was not amused.

Mom says she can be patient too.


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Spellbinding

Finally. Since my mid-May camping trip to Sleeping Bear in northern Michigan I’ve been working on my night sky images. I’ve also been backing up my laptop, and experimenting with an external hard drive.

The Platt River, flowing into Lake Michigan, with lots of light pollution from a nearby town.

You know how new things, especially technical new stuff, flummoxes me. So many days went by when I looked at my laptop, sitting over there on the table and didn’t feel smart enough to try.

Looking up the river toward the Milky Way that was just coming up.

But more new photos are filling my camera’s memory card and I have this rule that I can’t download new images until I have finished processing the ones already waiting on the laptop.

Waiting for the Milky Way to rise, I turned the camera to the east at this tree. You’ve seen this image before but I loved it so much I decided to put it in this post too. That’s the northern end of the Milky Way to the right of the tree.

Silly rule. I have so many more pretty things to show you and I’m still wallowing through these stars.

Barr Lake and the Milky Way on my second night of shooting. Do you see the dark horse?

I guess that’s not such a horrible problem to have.

So I’ll show you what the night sky looked at back in May. Recognize that you won’t see the sky like this just by looking up wherever you are, even if you’re in a very dark place.

The tail end of a star-link line of satellites, it was very long, and right behind me as I was shooting the Milky Way over Barr Lake. By the time I got the camera swung around this was all that was left to see.

The camera sees much more light than our eyes do, and then I’ve processed them to bring more light out so that you can appreciate the shapes and patterns that hang out up there.

To the west of me was an outlet for the lake to flow into Lake Michigan, which is just over those dunes.

I’ve tried not to process them too much, but I do have to lighten them some because WordPress and Facebook both post images darker than they appear in my work on the laptop.

I hope you enjoy looking at the night sky. I like having company when I’m out there, and I often think of all of you while I’m shooting, hoping you can feel a little bit like you were there too when you see the images.

This is a stacked, horizontal, image of Barr Lake. That means I took multiple (11) images and stacked them together to weed out image noise.

I can’t wait to get back out there and bring you more.


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Benediction

Last October my aunt died at age 87. She was the woman that shared her beloved Ann Arbor Symphony with me for more than 30 years, who took me to see musicals and concerts, even the opera. This past week I learned another woman who mentored me in art and work had died at age 86. I watched her memorial service online and wished I’d had more time with her.

It seems the women older than me, those I looked up to and learned from, are moving on and now, when I look around, I realize I am the older woman.

I was struck by this concept last night before our Community Band spring concert while talking to our first chair clarinet who would be conducting a piece for the very first time in his young life. He was nervous and excited and kind of jumpy. I told him not to worry, that we as a band wouldn’t let him down. He smiled and nodded and skittered back to his seat.

He’s just completed 10th grade. I don’t even remember 10th grade.

Maybe they were somewhere in the audience, listening and smiling.

Last night as we played Benediction by John Stevens I thought of my aunt and my friend and hoped they were somehow listening. I said a silent thank you to them both.

Later, on the drive home, and after a pounding rainstorm had slicked the roads with a shimmer of water, the brilliant orange sun emerged from the clouds and lit the wet pavement in front of me. For a few minutes the road led directly into the setting sun, a ribbon of rose gold, seeming to lead right off into forever.

It was a perfect ending to a good day, and this older woman from a previous generation knew enough to notice and appreciate it, thanks to all the good mentoring I’ve received.

I guess it’s time to pass it on.


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Pretty special day

Saturday began with this, early in the morning while walking Penny in the backyard.

Then we were gifted an evening listening to the Detroit Symphony Orchestra.

The concert was pretty spectacular, as is Orchestra Hall.

And when we got home, around 11:30 that night, the moon was full and glowing orange from the smoke of distant forest fires.

I had a hard time focusing the camera, both on the bluebird and on the moon.

But it was still a pretty special day.


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Perfection

This week I’ve been ‘camping’ in the back yard. We haven’t had rain for a long time and none is predicted for a long time into the future. So I’ve been sleeping in the tent without the rain fly.

The first night, a cool breeze touching my face and tucked under my blankets, I was looking up trying to see the few stars that shine in my light polluted neighborhood when I noticed a flash, almost out of my line of vision. I stared in that direction for several seconds but didn’t see anything, so I returned to my search for stars.

The flash happened again, higher but still almost beyond the open space above the tent. I stared some more. Nothing.

And then it happened. TWO lights blinked, right above the tent and I realized the lightening bugs had arrived for the summer! I couldn’t contain my smile. Lightening bugs, stars and a cool late night summer breeze. A perfect summer night in Michigan.

I have no pictures, but I’m sure if you close your eyes you can imagine it all for yourself. And I’m thinking you’ll smile too.


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A tale of customer service

Some of you know that I spent most of my career in banking. The last 13 years of it were spent in mortgage banking, but the before that, for about 7 years I was management in retail banking. IE, a branch manager.

I managed different sized offices during that stint, some really small, some really big. All of them were busy, back in the days before electronic paychecks and even before ATM machines.

I remember lines out the door on General Motor’s weekly paydays. And cars constantly lined up in the drive-throughs on Friday evening when we stayed open late.

Working with the public can be stressful. I get that. But somewhere along the line customers got cut out of the service equation.

This week I realized my credit card was expiring at the end of May and I hadn’t received a replacement card. I’ve had this card since 1980. It says so right there on the plastic, and I’ve never had an issue like this.

So I figured I’d just call in and find out when I might expect the card. It wasn’t like I had any grand purchases planned, but it’s handy to have. I called the 800 number on the back of my card, the number for Customer Service.

After listening to several instructions to push 1 or say yes or no, I listened to a few advertisements for things they could do for me, none of which I was interested in. And interspersed between the ads, were suggestions about how much easier it could be if I’d just download the mobile app. Or perhaps I’d like to go to their website where surely I could solve all my problems.

All of this repeated for many long excruciating minutes, with ugly background noise disguised as music enhancing my enjoyment. They were experiencing a ‘high volume’ of calls and the wait time might be unusually long.

Huh. On a Tuesday night at 6:30 they were experiencing a high volume of calls? OK, I needed to go to band rehearsal, so after waiting for 15 minutes I decided to try again on another day.

Early Wednesday morning I called again. The same irritating music, the same ‘high volume of calls.’ I waited almost 20 minutes and hung up in disgust. It was obvious they were not interested in talking to me.

So I decided, what the heck, I’ll just drive to my local branch with my expired card and have them help me figure out what to do. Seemed so simple I don’t know why I didn’t think to do that from the start.

This afternoon I stopped by my branch.

There was nobody sitting at any of the customer service desks. The lights on that side of the building weren’t even on. There was a stock broker in a suit sitting in his office, but he wasn’t the appropriate person to fix my credit card issue.

Behind the teller line was one man, talking to a customer about a problem. It seemed quite complicated. At the far end of the teller line counter was another man running money through a counting machine. I couldn’t see it, but I’ve been around equipment like that enough to recognize the sound.

He never looked up.

I waited at the “enter here” sign for the employee to finish with the only other customer in the building. I waited a long time. And I noted he did not provide a solution to the customer’s problem.

Finally the man with the problem left and I approached the teller window. “You’ll need to go down there,” said the employee, nodding his head at the man on the end, still busy counting money. “I don’t have any money.” And he began to walk away.

“I don’t need money.” I said.

“Then what do you want?” he asked.

Yep, I’m feeling really weird about this whole place now. No customers, no staff, not even a teller working the drive-through, the curtains there are drawn, there’s no equipment on the counters, something seems off.

“Are you still a full service bank?” I asked.

“Why do you ask,” said the guy still counting money.

“Because there’s no one here.” I responded.

“We just had a bunch of people call in sick.” he replied.

Sure.

Anyway, I told the employee about my expired credit card and he said he couldn’t do anything from the branch and gave me a phone number to call.

An 800 number.

Apparently it’s my responsibility to fix this problem. And I’m not going to get any help from my local branch. If they’re even a branch at all.

I know I’m not alone, but when did customer service stop being a thing? And why must we only deal with people far away in call centers which must be so understaffed that exceptionally high call volume is really the norm and not an exception at all.

Maybe I’m just an old baby boomer who likes to reminisce about the way things used to be. But you youngsters should have been around when customer service ruled. When you got to talk to people face to face. And when they did their best to solve a problem rather than pass it on.

Or back to the customer.

Yep, those were the days. You’d have been amazed.

Note: images are from a walk last month at my favorite park. I never got them into a post, so I figure even if you don’t want to read about banking, and who would, you might enjoy the birds.